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Remote Server Monitoring
As with any business equipment, your servers
need regular maintenance and monitoring for peak
performance. Our remote server monitoring
service will check all the key functions of your
server on a weekly or monthly basis to provide
early warning of impending issues.
We provide regular reports and recommend
corrective action or upgrade possibilities to
help avoid unexpected downtime that would impact
your business.
Telephone Support
Whenever you have an IT problem, pick up the
phone to one of our experienced support
analysts. It's like having your own IT
department at the end of the phone. They will
assess your problem and if they are unable to
help immediately will direct the call to a
specialist or arrange for one of our field
support engineers to visit.
Routine On-Site Maintenance
All businesses and networks have the need for
routine maintenance of their systems. Whether
small changes or upgrades, regular maintenance
of spam and virus definitions, testing of backup
routines, grooming for performance or small
repairs, we can arrange regular visits at
predetermined times to fit in with your business
timetable.
By arranging regular visits, your staff know
when an engineer will be on site and can plan
their IT activities better. Unexpected downtime
is reduced, your IT investment will work better,
and your staff will get the support they need.
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